Team Administrator

Join a well-established Chartered Accounting firm as a Senior Team Administrator supporting a busy Business Services division. This is an excellent opportunity for an experienced public practice administrator ready to step into a leadership-focused role, mentoring junior team members while managing high-level client administration, invoicing and workflow coordination.

This position would suit someone who enjoys taking ownership, building strong stakeholder relationships and continually improving systems and processes.

Your responsibilities will include:

• Lead the administration function for the Business Services team, coordinating workflow across onshore and offshore administration teams while allocating work and monitoring turnaround times.
• Mentor, train and support junior administrators, fostering a collaborative team environment and maintaining high standards of quality and client service.
• Manage client correspondence, coordinate client onboarding and engagement documentation, and act as the first point of contact for complex administrative enquiries.
• Oversee the end-to-end invoicing process, including WIP reviews with Partners and Managers, invoice preparation, debtor management and maintaining accurate billing records.
• Provide high-level administrative support to Partners and Managers through scheduling, reporting and practice administration while driving continuous improvement of systems, processes and efficiencies.

Benefits

• Reward & Recognition: Celebrate milestones through Employment Hero with a $250 work anniversary gift, $100 birthday gift, monthly recognition awards valued at $150, plus an annual end-of-year gift.
• Health & Wellbeing: Receive fully funded Life Insurance and Income Protection Insurance after six months of employment, along with two days of paid Community Leave each year.
• Collaborative Team Culture: Enjoy monthly team lunches, Friday afternoon social drinks and cheese platters, as well as quarterly team events including lawn bowls and other social activities.
• Long-Term Career Growth: Join a supportive firm that invests in your development, encourages internal progression and provides opportunities to broaden your experience across multiple offices.

Experience & Qualifications

• Minimum 5 years' administration experience within a public practice accounting or professional services environment.
• Previous experience as a Senior Administrator, Team Administrator, Client Services Administrator or Personal Assistant, with strong invoicing and Work in Progress (WIP) management skills.
• Demonstrated leadership or mentoring experience, with the ability to coordinate workflow and support the development of junior team members.
• Exceptional organisational, communication and stakeholder management skills, with the ability to manage competing priorities while maintaining a high level of accuracy.
• Advanced Microsoft Office skills, with experience using practice management software such as FYI or similar highly regarded.

About the Firm
This respected Chartered Accounting firm has built a strong reputation for delivering exceptional client service while fostering a supportive and collaborative workplace.

As the firm continues to grow, they are investing in their administration team, recognising the critical role they play in delivering outstanding outcomes for clients. Reporting to an experienced Administration Manager with an extensive background in public practice, you'll be joining a business that genuinely values professional development, teamwork and continuous improvement.

How to Apply
If you're an experienced public practice administrator looking to take the next step into a senior leadership position, we'd love to hear from you.

Click Apply Now to submit your resume.

For a confidential discussion, please contact:

Gretta Lloyd
Recruitment Director | HarperLloyd Recruitment
E: gretta@harperlloyd.com.au | P: 0483956166